Terms & Conditions
1. Full names and address of all guests wishing to stay must be listed on the booking form and ages of any children. At no time must there be more than the named guests staying in the cottage and studio or you will be asked to leave and will forfeit any payment made. Bookings are from Friday to Friday unless short breaks arranged.
2. The owners Nigel and Jane Savage or their agents shall have access to the properties at any reasonable time if they suspect rule 1 has been broken. They also have the right at all times to have access to the outside of the buildings and the surrounding grounds for maintenance.
3. We endeavor to have the properties ready for arrival from 4pm. Should you wish to arrive earlier, please contact home-minders on 01425 472729 although this may not be possible.
4. All bookings must be confirmed with a non refundable deposit of 10% of the total cost.
5. An additional sum of £200 must be paid for each week booked as a deposit against cleaning. Please forward this as a separate cheque with the balance of payments. This cheque will be destroyed after your visit if the properties are left how they were found. If not, the cheque will be cashed and any cleaning or breakage expenses will be taken from this amount and the balance returned to you by post.
6. The balancing payment for your holiday is due 2 months prior to the start of your holiday. Gas and electricity is included in the tariff.
Breakages- unfortunately accidents do happen. All guests are asked to report accidents and replace items or pay for any damage before leaving. If after leaving we find any damage that has not been reported and dealt with as above, we will make a charge from the cleaning deposit. All guests have a 'Duty of Care' to all fixtures, fittings and appliances.
7. Your holiday booking is a legally binding contract. In the event of cancellation the proportion of the total cost retained will be dependant on the date of cancellation as follows:
i) if the holiday is cancelled more than 28 days before the holiday
start date, 50% of the cottage rental will be due
ii) cancellation between 3 days and 28 days, 75% of the cottage rental
will be due
iii) cancellation within 2 days of the start date, 100% of the cottage
rental will be due.
We will make every effort to re-let your booking and will only apply
the above for un-let periods of the booking. If it is possible to re-let,
only the booking deposit will be forfeited. Cancellations should be
confirmed in writing.
8. We recommend that all guests insure against cancellation with a reputable agency.
9. Departure. We ask that all guests vacate the properties by 10am on the day of departure. The properties should be clean and tidy as provided.
10. Whilst staying at the properties Dr and Mrs Savage cannot be held responsible for any damage, loss, theft or accident to any guests or their belonging.
11. Once bookings are made, deposits or full payment received, bookings are not transferable to other dates.
12. Short breaks. 3 day breaks are bookable Friday – Mondays. 4 day breaks are bookable Mondays – Fridays. These are charged at 76% of the full weekly rate. Short breaks can be booked in advance for all arrival dates except those below which can only be booked 4 weeks in advance.
Restrictions on short breaks – arrivals between Friday of the 3rd week in July and the 1st Saturday in September and all arrivals which include Christmas, New Year, Easter, Spring bank Holiday and October half term are only bookable 4 weeks before arrival.